Updated 26th May 2020
We hope that you and your loved ones are keeping safe and well. Here at Arch Aesthetics, we are working hard to provide support and information to help you through this time.
We know that the current situation is causing uncertainty and that you have questions. We want to reassure you that we are doing everything we can to be prepared to resume treatments as soon as we are able to.
We are following Government orders and remain temporarily closed. We hope to re-open in early July, subject to government guidance. Please be assured that all treatments already purchased will be honoured at a later date and will not expire.
All patients that have contacted us to request an appointment have been noted and as soon as we are able to open again, we will be in touch as soon as possible to schedule your appointment.
We are aware that there are concerns about a potential ‘backlog’ or waiting list when treatment resumes, and that many of you want to know how we will organise treatments that were paused or postponed due to COVID-19. We will have longer opening hours and more availability to accommodate all our patients therefore there will be no waiting lists.
Patient safety is the most important thing to us therefore we have been working on putting in place operational protocols to ensure the safety of our patients and staff. When we have a confirmed date in place on when we can open the clinic, we will be in touch beforehand to inform you of our Covid-19 Safety Protocols and the changes we will make to the clinic to ensure your safety.
If you have any questions at all, please do not hesitate to contact us, even if it is just for some advice on how to look after your skin during this lockdown or how to prepare for your future treatment. We are also offering complimentary virtual consultations so we can discuss your needs ahead of your appointment when the clinic reopens. If you would like to book an appointment upon re-opening, please send an email to email@example.com with your contact details and what treatment you are interested in.
Look after yourselves and your family, stay safe and we look forward to seeing you at Arch Aesthetics soon.